Editorial Complaints Policy Last Updated: 20-7-2023 At Vigilante Vapers, we strive to maintain the highest editorial standards and provide accurate, reliable, and engaging content to our readers. We value your feedback and take complaints seriously. This Editorial Complaints Policy outlines our commitment to addressing and resolving any concerns or complaints related to our editorial content. Types of Complaints: We welcome feedback and complaints regarding any aspect of our editorial content, including: Inaccurate or misleading information Biased or unfair reporting Plagiarism or copyright infringement Offensive or inappropriate content Breach of journalistic ethics Violation of our editorial policies Submitting a Complaint: If you have a complaint regarding our editorial content, please follow the steps outlined below: a. Contact Information: Provide your full name, contact details, and preferred method of communication (email, phone, etc.). b. Description of Complaint: Clearly describe the nature of your complaint, including specific details such as the article title, author, publication date, and any relevant quotes or references. Be as specific as possible in explaining why you believe the content is inaccurate, biased, or in violation of our policies. c. Supporting Evidence: If available, provide any supporting evidence, such as links, screenshots, or documents, to substantiate your complaint. d. Resolution Request: Clearly state the outcome you are seeking, such as correction, clarification, removal, or any other specific action you believe will address your concerns. Complaint Handling Process: a. Acknowledgment: Upon receiving your complaint, we will acknowledge the receipt within [X] business days and provide you with an estimated timeframe for resolving the issue. b. Investigation: Our editorial team will thoroughly investigate your complaint, reviewing the relevant content, conducting fact-checking, and consulting with relevant parties, if necessary. c. Resolution: Based on our investigation, we will determine the appropriate course of action to address your complaint. This may include issuing a correction, providing a clarification, removing or updating the content, or taking any other necessary actions to rectify the issue. d. Response: We will respond to your complaint in writing, either via email or another agreed-upon method, within a reasonable timeframe. Our response will include an explanation of the outcome, any actions taken, and any additional steps, if applicable. Confidentiality and Privacy: We respect your privacy and treat all complaints confidentially. Personal information provided during the complaint process will be used solely for the purpose of investigating and resolving your complaint. We will not disclose your personal information to any third parties without your consent, unless required by law. Appeals: If you are not satisfied with our resolution of your complaint, you may request an appeal. Please outline the reasons for your appeal, and our management team will review your case and respond accordingly. Contact Information: To submit a complaint or for any questions regarding our Editorial Complaints Policy, please contact us at info@ vigilantevapers.com. We encourage you to provide feedback as it helps us improve the quality of our editorial content and maintain the trust of our readers. Date: 20-7-2023 Note: This Editorial Complaints Policy is subject to periodic review and updates.